Terms

Terms - Hand Dyes by Jules

ORDER TIMELINE

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Our company handcrafts all products and are ready to ship, with the exception of custom orders.

Look for the following image if a product is ready for shipment immediately:

HANDMADE DISCLAIMER

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The product(s) you receive might vary slightly from the product picture due to the nature of your product(s) being 100% handmade to order.

Care for your new product(s) by:

*Cold Water Wash with Dye Catcher.

*Item has been washed several times, use dye catcher as a precaution.

*Normal Dry

*Iron as Necessary

Your product(s) can be damaged if:

*Washed in hot water

Sizing Information

Sleeveless Waterfall Vests

Small


Width 20

41/33 – fits a woman with a bust measuring approx. 34″-36″

Medium

Width 21

43/33 – fits a woman with a bust measuring approx. 37″-38″

Large

Width 24

45/33 – fits a woman with a bust measuring approx. 39″-42″

X-Large

Width 25

45/33 – fits a woman with a bust measuring approx. 43″-45″

2 X-Large

Width 28

45/33 – fits a woman with a bust measuring approx. 46″-49″

Duster

Size

Front Panel Back Panel Length Sleeve


Small

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CUSTOM ORDERS

We always love creating new products from scratch. 

Please contact us for a quote. 

Click here for a Custom Quote

Custom orders can have a lengthier processing time. 

Ask us for details.

SHIPPING

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Our company ships through with USPS.

International shipping. Please contact for International shipping quote.

We happily support and love our international customers.

We ship all International products via the most economical way. Or at customer’s preference.

Hand Dyes by Jules is not responsible for duty or brokerage fees for international shipping. 

These charges come from your country during importation of your package.

Cost calculations

We do our best to apply fair shipping costs to each order. 

* We offer free shipping for orders within the United States of America

* Shipping for international orders will be calculated and charged accordingly. Please allow 1-2 days for shipping calculation

SHIPPING TIMELINE

Since our products are ready to ship, we are able to ship within 1-2 days. We gladly notify of our shipping process with a tracking number.

RETURNS

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Our policy lasts 14 days after receipt of the purchase. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Customized goods are exempt from being returned since we have worked together during the dyeing process. 

Additional non-returnable items:

* Gift cards

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted: (if applicable)

* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

* Any item that is returned more than 14 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at admin@handdyesbyjules.com

Only regular priced items may be refunded, unfortunately sale (clearance) items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged.  If you need to exchange it for the same, or similar item, send us an email at admin@handdyesbyjules.com and send your item to: Hand Dyes by Jules

P O Box 131

Plainview, TX 79072

Shipping

To return your product, you should mail your product to: Hand Dyes by Jules

P O Box 131

Plainview, TX 79072

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.